Many businesses have multiple communication tools that are disparate e.g. they are using one chat tool, a different video tool and another tool to make phone calls. Your collaboration tools can be consolidated by using MS Teams Voice Calling – providing ease of use, security and cost savings.
With a network built on legacy infrastructure, InvoCare’s sites had limited bandwidth, with 60% of sites across Australia and New Zealand operating on less than 1MB bandwidth, and 42% of sites in Australia operating on 3G.
As part of the project, Enablis refreshed 242 InvoCare sites in Australia, and another 42 in New Zealand. We also rolled out Mitel UC telephony services to all sites, as well as contact centre services at InvoCare’s head office.
One thing that hasn’t been as widely discussed as collaboration is its calling capabilities. Some customers we’ve spoken to believe that there’s only one major Telco in Australia which is able to deliver Microsoft Calling. This isn’t the case, and we’re here to help you investigate your options.
We know that the impending migration to Teams is on every IT manager’s mind. The benefits promised are great – having one centralised location where you can see, collaborate, store and engage. The end-goal is to unify your collaboration workspace and we understand it may be a step-by-step process to get there.
SMBs often have much tighter purse strings and need to work a lot smarter to achieve the same goals. So how do you work smarter? Here are some tips on ensuring your UC environment is secure, without breaking the bank:
UCaaS delivers communication and collaboration applications and services via the cloud, offering unprecedented flexibility and scalability for core business applications, managed via a centralised dashboard.