Inbound number solutions made easy for your business
Inbound calling services are a strategic element of any effective corporate contact workflow, whether it’s for a successful campaign or for effective customer service. As more users move to UC&C services, inbound calling solutions ensure that you always receive and answer important customer and prospect calls on time.
With over 15 years of corporate telephony experience, Enablis provides a complete range of Inbound calling solutions to suit all your business needs.
Management is via a web portal or mobile app that allows users to create and control intelligent call plans in real-time. The tool also features network auto-attendant (IVR), network call queueing, network call recording, along with other advanced call control features suited to your business.
Enablis’ inbound number solutions provide the following benefits:
- Easy call management via web portal or mobile app gives the ability to create and control intelligent call plans in real-time.
- Set up multiple automated call routing plans to ensure calls are always answered.
- Easy porting of your existing numbers so your marketing material can stay the same.
- Complex routing of calls and reporting allow marketing campaigns to be tracked for success.
Easy call reporting allows you to make intelligent business decisions:
- Caller location reporting
- Check on campaigns in real-time
- Live call status reports
- Schedule automated reports
- Time of day reporting
Benefits of working with Enablis
- 24×7 x 365 days service and support – throughout Australia and New Zealand.
- Experienced local Telephony team
- Call routing in the Cloud – remove complexity from your phone system.
- Call queueing in the Cloud – never lose customer calls.
- Call recording in the Cloud – no need for phone system bolt-on solutions.
- Intuitive console – manage your numbers and calls in real-time.
- Remove capacity constraints – not limited by number of channels.
If your team needs a better solution, the Enablis team is ready to design one to suit your business needs.
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