Solutions - Inbound Number Solutions - Enablis

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Inbound number solutions made easy for your business

Inbound calling services are a strategic element of any effective corporate contact workflow, whether it’s for a successful campaign or for effective customer service. As more users move to UC&C services, inbound calling solutions ensure that you always receive and answer important customer and prospect calls on time.

With over 15 years of corporate telephony experience, Enablis provides a complete range of Inbound calling solutions to suit all your business needs.

Management is via a web portal or mobile app that allows users to create and control intelligent call plans in real-time. The tool also features network auto-attendant (IVR), network call queueing, network call recording, along with other advanced call control features suited to your business.

Enablis’ inbound number solutions provide the following benefits:

  • Easy call management via web portal or mobile app gives the ability to create and control intelligent call plans in real-time.
  • Set up multiple automated call routing plans to ensure calls are always answered.
  • Easy porting of your existing numbers so your marketing material can stay the same.
  • Complex routing of calls and reporting allow marketing campaigns to be tracked for success.

Easy call reporting allows you to make intelligent business decisions:

  • Caller location reporting
  • Check on campaigns in real-time
  • Live call status reports
  • Schedule automated reports
  • Time of day reporting

Benefits of working with Enablis

  • 24×7 x 365 days service and support – throughout Australia and New Zealand.
  • Experienced local Telephony team
  • Call routing in the Cloud – remove complexity from your phone system​.
  • Call queueing in the Cloud – never lose customer calls​.
  • Call recording in the Cloud – no need for phone system bolt-on solutions​.
  • Intuitive console – manage your numbers and calls in real-time​.
  • Remove capacity constraints – not limited by number of channels.

If your team needs a better solution, the Enablis team is ready to design one to suit your business needs.

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