Implemented enhanced security features so that that malicious threats could be identified and blocked by Mimecast's solution before they reach their intended recipient, and other suspicious messages can be identified and flagged as requiring attention.
Security awareness training and reporting through Enablis and Mimecast was rolled out to the team. The Mimecast solution now provides us with a clear view of our staff's security knowledge and the gaps in that knowledge that need to be filled.
Enablis and Mimecast’s support team provided fast and accurate responses to any issues raised by our IT team, whereas previously we were left to resolve our issues ourselves through time-consuming research.
Mimecast and Enablis has helped build a secure solution to free the IT support team from hours of having to respond to helpdesk requests by introducing a self-service portal where users can resolve email and other basic issues themselves.