--- title: Mimecast Security Case Study description: As the head of IT at a not for profit community-focused organisation, my first day was spent dealing with a full-blown cyber incident, back in August 2019. Most of us would recall our first day in a new job as a fairly relaxed affair. image: https://www.enablis.com.au/hubfs/Untitled%20design%20(4).png --- ![icon-13](https://www.enablis.com.au/hubfs/Enablis%20-%202025/Images/icon-13.svg) Sydney: [02 8272 4000](tel:0282724000) Support: [1300 887 664](tel:1300887664) ![icon-14](https://www.enablis.com.au/hubfs/Enablis%20-%202025/Images/icon-14.svg) [info@enablis.com.au](mailto:info@enablis.com.au) [![Enablis](https://www.enablis.com.au/hubfs/Enablis%20-%202025/Images/Enablis.svg) ](https://www.enablis.com.au/) [ Speak to Us ](https://cta-service-cms2.hubspot.com/web-interactives/public/v1/track/click?encryptedPayload=AVxigLLSvCizWf2Jw2xZi451VjL9LuqA8ueRgrW8adMpNCRQ4FlXntI4wpoe4APcWv22cBL4FcYji%2FxdbPqoyQEZnvbrJbJBlKMkUdgv%2FtQb8GZS3421foxyvO6Zm27LQf6roWNvH5FNakVdn6jRQZwh5VAkWuFrmLxRIxSqDyazFPD68YRKUlv3bIvFp1Ub%2B1o%3D&portalId=19555244) [ Customer Portal ](https://cta-service-cms2.hubspot.com/web-interactives/public/v1/track/click?encryptedPayload=AVxigLLUGT52GqIj5S0ix9r0QkzyIyKDl376cyN4VHq1qpoFJ5wM9A0mF8wkaI8WwkBIUNuvPVLb5VnWkvQjGfthSmmG%2Fbi2N8rDZTpbnHIlTwVh044Dj659iiJMf31OLt0Lg9g3Z9h0Zbe05Ap7B3AfLIEFQoApuR1%2F7LLmLygtpy3nSoVo77%2FLbl304QPZMkkQ6X5A22niwhKXAdSu&portalId=19555244) - [ About Us ](https://www.enablis.com.au/about-us) ![ENA-2025.01-1-11_Website_Homepage_v5_FA2-02](https://www.enablis.com.au/hubfs/Enablis%20-%202025/Images/ENA-2025.01-1-11_Website_Homepage_v5_FA2-02.svg) [ Our Team ](https://www.enablis.com.au/about-us#team) ![ENA-2025.01-1-11_Website_Homepage_v5_FA2-03](https://www.enablis.com.au/hubfs/Enablis%20-%202025/Images/ENA-2025.01-1-11_Website_Homepage_v5_FA2-03.svg) [ Case Studies ](https://www.enablis.com.au/case-studies) ![ENA-2025.01-1-11_Website_Homepage_v5_FA2-04](https://www.enablis.com.au/hubfs/Enablis%20-%202025/Images/ENA-2025.01-1-11_Website_Homepage_v5_FA2-04.svg) [ Partners ](https://www.enablis.com.au/about-us/partners) ![icon-contactus](https://www.enablis.com.au/hubfs/Enablis_May2021/images/icon-contactus.svg) [ Contact us ](https://www.enablis.com.au/about-us/contact) - [ Connectivity ](https://www.enablis.com.au/solutions/connectivity) [ Security ](https://www.enablis.com.au/solutions/security) - [ Managed Services ](https://www.enablis.com.au/managed-services-ensure) [ Professional Services ](https://www.enablis.com.au/services/professional-services) - [ Our Blog ](https://www.enablis.com.au/our-blog) [ Knowledge Centre ](https://www.enablis.com.au/knowledge-centre) # Case Study Discover through our case studies why leading organisations partner with Enablis. 07 Jan 2022 ## Mimecast Security Case Study **The Challenge:** We had been hit by a Ransomware Attack All of the our backups were infected and encrypted, as there were some fundamental issues with the way things were set up. "My first day in a new job was spent dealing with a full-blown cyber incident. I quickly realised that we had to change a few things around…and fast! Thankfully, we were able to get to the back up tapes." "The incident had happened on the 2nd of the month, which fell on a Sunday, and we had access to the end of month backups from the Friday. It was still an arduous process to restore the data, virus check it, sanitise it, and move it to another platform, before eventually putting it back into production." Said the Head of IT of a well known Not for Profit community based organsation. "The issue we had was that we were unable to identify how the ransomware attack got through. While we suspected a staffer clicked on a bad link, there was no way of confirming if this was the case with our legacy set up." Background: - Infected and encrypted backups - Loss of productivity - Marketing campaign cancellation The Solution: - Implemented enhanced security features so that that malicious threats could be identified and blocked by Mimecast's solution before they reach their intended recipient, and other suspicious messages can be identified and flagged as requiring attention. - Security awareness training and reporting through Enablis and Mimecast was rolled out to the team. The Mimecast solution now provides us with a clear view of our staff's security knowledge and the gaps in that knowledge that need to be filled. - Enablis and Mimecast’s support team provided fast and accurate responses to any issues raised by our IT team, whereas previously we were left to resolve our issues ourselves through time-consuming research. Mimecast and Enablis has helped build a secure solution to free the IT support team from hours of having to respond to helpdesk requests by introducing a self-service portal where users can resolve email and other basic issues themselves. [Download Case Study ](https://www.enablis.com.au/hubfs/Mimecast%20Case%20Study%20Not%20For%20Profit.pdf) [ Share ](https://www.linkedin.com/sharing/share-offsite/?url=https%3A%2F%2Fwww.enablis.com.au%2Fcase-studies%2Fmimecast-security-case-study) [Next](https://www.enablis.com.au/case-studies/yha-case-study) ### Recent Case Study - [ Leading Not-for-Profit implements Secure Operations Centre (SOC) as a Service & builds for the future ](https://www.enablis.com.au/case-studies/leading-not-for-profit-implements-secure-operations-centre) - [ Enablis provides a secure environment with SASE for Afford ](https://www.enablis.com.au/case-studies/enablis-provides-a-secure-environment-with-sase-for-afford) - [ The Y NSW implements premier security solution ](https://www.enablis.com.au/case-studies/case-study-with-the-y-nsw) - [ Youth Hostels Australia enables high-speed internet connectivity ](https://www.enablis.com.au/case-studies/yha-case-study) - [ Mimecast Security Case Study ](https://www.enablis.com.au/case-studies/mimecast-security-case-study) [Next](https://www.enablis.com.au/case-studies/medical-equipment-provider) #### Stay ahead in a connected world Get expert insights on connectivity and cybersecurity. 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