--- title: WFH & remote working requires simplified collaboration tools - Enablis description: Legacy systems and multiple IP telephony platforms, MS Teams Voice Calling, image: https://www.enablis.com.au/hubfs/Imported_Blog_Media/WFH-remote-working-requires-simplified-collaboration-tools-2.jpg --- ![icon-13](https://www.enablis.com.au/hubfs/Enablis%20-%202025/Images/icon-13.svg) Sydney: [02 8272 4000](tel:0282724000) Support: [1300 887 664](tel:1300887664) ![icon-14](https://www.enablis.com.au/hubfs/Enablis%20-%202025/Images/icon-14.svg) [info@enablis.com.au](mailto:info@enablis.com.au) [![Enablis](https://www.enablis.com.au/hubfs/Enablis%20-%202025/Images/Enablis.svg) ](https://www.enablis.com.au/) [ Speak to Us ](https://cta-service-cms2.hubspot.com/web-interactives/public/v1/track/click?encryptedPayload=AVxigLLSvCizWf2Jw2xZi451VjL9LuqA8ueRgrW8adMpNCRQ4FlXntI4wpoe4APcWv22cBL4FcYji%2FxdbPqoyQEZnvbrJbJBlKMkUdgv%2FtQb8GZS3421foxyvO6Zm27LQf6roWNvH5FNakVdn6jRQZwh5VAkWuFrmLxRIxSqDyazFPD68YRKUlv3bIvFp1Ub%2B1o%3D&portalId=19555244) [ Customer Portal ](https://cta-service-cms2.hubspot.com/web-interactives/public/v1/track/click?encryptedPayload=AVxigLLUGT52GqIj5S0ix9r0QkzyIyKDl376cyN4VHq1qpoFJ5wM9A0mF8wkaI8WwkBIUNuvPVLb5VnWkvQjGfthSmmG%2Fbi2N8rDZTpbnHIlTwVh044Dj659iiJMf31OLt0Lg9g3Z9h0Zbe05Ap7B3AfLIEFQoApuR1%2F7LLmLygtpy3nSoVo77%2FLbl304QPZMkkQ6X5A22niwhKXAdSu&portalId=19555244) - [ About Us ](https://www.enablis.com.au/about-us) ![ENA-2025.01-1-11_Website_Homepage_v5_FA2-02](https://www.enablis.com.au/hubfs/Enablis%20-%202025/Images/ENA-2025.01-1-11_Website_Homepage_v5_FA2-02.svg) [ Our Team ](https://www.enablis.com.au/about-us#team) ![ENA-2025.01-1-11_Website_Homepage_v5_FA2-03](https://www.enablis.com.au/hubfs/Enablis%20-%202025/Images/ENA-2025.01-1-11_Website_Homepage_v5_FA2-03.svg) [ Case Studies ](https://www.enablis.com.au/case-studies) ![ENA-2025.01-1-11_Website_Homepage_v5_FA2-04](https://www.enablis.com.au/hubfs/Enablis%20-%202025/Images/ENA-2025.01-1-11_Website_Homepage_v5_FA2-04.svg) [ Partners ](https://www.enablis.com.au/about-us/partners) ![icon-contactus](https://www.enablis.com.au/hubfs/Enablis_May2021/images/icon-contactus.svg) [ Contact us ](https://www.enablis.com.au/about-us/contact) - [ Connectivity ](https://www.enablis.com.au/solutions/connectivity) [ Security ](https://www.enablis.com.au/solutions/security) - [ Managed Services ](https://www.enablis.com.au/managed-services-ensure) [ Professional Services ](https://www.enablis.com.au/services/professional-services) - [ Our Blog ](https://www.enablis.com.au/our-blog) [ Knowledge Centre ](https://www.enablis.com.au/knowledge-centre) # Our Blog Stay up-to-date with the latest communications, technology and security insights. 20 May 2020 [Calling, ](https://www.enablis.com.au/our-blog/tag/calling) [Video conferencing, ](https://www.enablis.com.au/our-blog/tag/video-conferencing) [Communication, ](https://www.enablis.com.au/our-blog/tag/communication) [Collaboration, ](https://www.enablis.com.au/our-blog/tag/collaboration) [Ms teams voice, ](https://www.enablis.com.au/our-blog/tag/ms-teams-voice) [Multiple ip telephony platforms, ](https://www.enablis.com.au/our-blog/tag/multiple-ip-telephony-platforms) [Legacy systems](https://www.enablis.com.au/our-blog/tag/legacy-systems) ## WFH & remote working requires simplified collaboration tools **The ****shift to working from home and remote working requires simplified collaboration tools** Prior to Covid-19, working from home (WFH) in Australia was primarily for contractors and staff who worked remotely for companies that offered flexible work arrangements. Many organisations offered work from home on a limited basis and some saw it as a luxury. The impact of Covid-19 and the enforcement of social distancing has seen the requirement for *any* worker who can work from home to do so. As more people are now working from home than ever before, all businesses require effective and simplified communication tools for telephony, online chats and video conferences. These tools need to be secure, simple to use, cost effective and meet expected voice quality standards. The onus is on companies to ensure they have the correct tools to support their workforce currently as well as post Covid-19. The expectation is that many businesses will be evaluating their WFH strategies and contingency plans in preparation for another outbreak. According to *Kate Lister, President of Global Workplace Analytics*, it is estimated that 25-30% of the workforce will be WFH multiple days a week by the end of 2021. Now is an opportune time for businesses to evaluate current collaboration tools and find the most appropriate solution for this new set of requirements. **Legacy systems and ****multiple IP telephony platforms** Many businesses are currently using legacy systems with multiple telephony and video conferencing platforms. We recommend conducting a review of the tools you are currently using and to also research if more effective options exist to set you up to increase collaboration and future success. For many businesses, the aim is to decrease the overall communication costs of legacy Telephony systems and to increase communication, collaboration and staff morale (especially for those working from remote locations). **Are you already using Office 365?** If your business is already using Office 365 and MS Teams – the Voice component gives you traditional voice calling capabilities straight from your MS Teams platform. The obvious option is then to move all your telephony requirements to MS Teams Voice. MS Teams Voice is secure in the cloud, enabling staff to make calls from a PC, mobile or handset (with the software installed). Its simple to start using MS Teams Voice Calling – you just need Direct Routing for MS Teams, Internet connectivity and the appropriate MS licensing. **Here’s the advantages of using MS Teams Voice:** It reduces complexity and is cost effective to deploy, providing all the following key benefits: - **Increased Security –** a collaboration tool that is secure in the cloud - **Cost and maintenance reduction** of legacy IP Telephony systems - **Compatibility – **Enablis can make it work with your existing PABX and handsets**. ** - **Visibility **– IT Teams Voice provides dashboard reporting so you can see the quality of calls and historic logs of voice quality across your business - **Keep existing phone numbers **– you can migrate or port your existing landline numbers, or allocate new ones - **Ease of deployment** – provides the ability to roll this out in the back end with minimal impact on end users - **A tried and tested tool –** Implementation of a tried and tested remote working telephony tool for your team [ Share ](https://www.linkedin.com/sharing/share-offsite/?url=https%3A%2F%2Fwww.enablis.com.au%2Four-blog%2Fwfh-remote-working-requires-simplified-collaboration) [Next](https://www.enablis.com.au/our-blog/set-your-it-strategy-for-post-covid-19-recovery) ### Categories Pick a category - 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[ Privacy Policy ](https://www.enablis.com.au/our-blog/wfh-remote-working-requires-simplified-collaboration#popup) ## Privacy Policy of Enablis ###### Why do we have a Privacy Policy? Enablis may hold and use information about you in your capacity as a consumer, a business customer, or in any other capacity. If you are visiting any of our websites or using any our services, by continuing to do so, you indicate your agreement to our use of your personal information as set out in this Privacy Policy. Your privacy is important to us. We want you to feel confident about the personal information we hold about you. Enablis takes your privacy seriously and takes all reasonable care to prevent any unauthorised access to your personal information. Enablis is committed to dealing with personal data in the spirit of the Data Protection Act 1998 (“the Act”) and protecting personal privacy in accordance with the law. ###### What does this Privacy Policy cover? This Privacy Policy only applies to how Enablis deals with your personal information. Third party websites that you can link to from Enablis’ websites are not covered by our Privacy Policy and we accept no responsibility or liability for these sites. We recommend that you check the privacy policy of any site you visit. ###### What information do we collect, and when do we collect it? In general, you can visit Enablis websites without giving us any personal information. We collect general information about visitors to our websites, to help us improve our websites and services. This includes how many visitors there are to our sites and how long they view each page. In certain circumstances we may ask for personal information about you. These include if you enter any of our competitions or promotions, subscribe to one of our services, request an audit, complete a survey, submit and enquiry or register for one of our events. We may ask you for information to enable us to provide a service to you. We collect this information in a number of ways, including via telephone, written correspondence, email and websites. If we provide a service to you, we may have information about your use of that service. ###### Cookies Enablis may use cookies to collect information from visitors to our websites. Cookies may contain personal information. A cookie is a text file which saved onto your computer when you visit a website. Your browser may allow you to choose whether to accept cookies or not, and if you choose to accept cookies, you may be able to allow different levels of acceptance. ###### Other technologies Enablis may use other technologies on our websites and in e-mail communications to determine, for example, how many visitors have visited certain pages, opened messages or clicked on links. ###### What do we do with the information we collect? We use the personal information we collect to help personalize your online experience, as well as for administration and marketing purposes. - We are obliged to do so by law; or - With your consent; or - Where necessary to provide the products and services chosen by you; or - In the event that we sell or buy any business or assets, in which case we may disclose your personal information to the prospective seller or buyer of such business or assets; or - If Enablis or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets. ###### Your ability to opt out You can opt out of all Marketing communications by contacting our Marketing team on telephone 02 8272 4000 or via email through our website contact page. ###### Contact Us If you have any questions or concerns about the information we hold about you and how we use it, please contact our Marketing team on telephone 02 8272 4000 or via email through our website contact page. ###### Changes to This Privacy Policy We reserve the right to change the terms of this Privacy Policy at any time. When we make changes, we shall update the version number of the policy and publish the latest policy on our websites. We encourage you to review this policy whenever you visit one of our sites. ```json { "@context" : "https://schema.org", "@type" : "BlogPosting", "author" : { "@type" : "Person", "name" : "Enablis", "url" : "https://www.enablis.com.au/our-blog/author/enablis" }, "dateModified" : "2025-07-29T23:24:44.054Z", "datePublished" : "2020-05-20T04:00:00.000Z", "headline" : "WFH & remote working requires simplified collaboration tools - Enablis", "image" : [ "https://www.enablis.com.au/hubfs/Imported_Blog_Media/WFH-remote-working-requires-simplified-collaboration-tools-2.jpg" ], "mainEntityOfPage" : { "@id" : "https://www.enablis.com.au/our-blog/wfh-remote-working-requires-simplified-collaboration", "@type" : "WebPage" }, "publisher" : { "@type" : "Organization", "logo" : { "@type" : "ImageObject", "url" : "https://www.enablis.com.au/hubfs/Imported%20sitepage%20images/logo-new.png" }, "name" : "Enablis PTY LTD" } } ```